covid-19 updates
April 13, 2020
RE: Landscaping Service Update for Common Areas
Greenleaf Landscaping will be onsite today to schedule the irrigation timers. We are monitoring turf length and working with the mowing crews to schedule in the near future.
As health official guidelines and State mandates change, we're working with your vendors to develop rapid adaptations for continuing loss prevention. Until we're able to return to normal business, our focus and service schedules may change frequently but we will continue to provide updates as they become available.
Thank you for your continued patience.
Rockwood Property Management
******************************************************************************************************.
April 10, 2020
COVID-19 Update RE: Common Area Maintenance
Dear Community Members,
As you know, the COVID-19 pandemic and the State’s response have impacted day-to-day business considerably but we are working hard to ensure basic needs are met in each community. Landscapers and other contractors are temporarily suspended from performing regular maintenance so we’re working closely with your Association’s vendors to monitor and develop maintenance contingencies for various scenarios. Irrigation programming and mowing are among our top priorities due to the recent sunshine. As the situation unfolds, we will continue to take the next indicated step to protect your common areas.
As a reminder, all common area clubhouses, playground equipment, and basketball courts (etc.) are closed per health official guidelines. A notice will be distributed when these facilities become available for use. Residents that suspect a violation of these health official guidelines are encouraged to report the incident to crime check.
We thank you for your continued faith and patience as we all work through these challenges together.
Please feel free to contact our office with questions or concerns.
In Partnership,
Rockwood Property Management
(509) 321-5921
hoa@rockwoodpm.com
********************************************************************************************************
Homeowners,
Due to the National Epidemic and the safety of all community members the Annual meeting held in Spring will be postponed until further notice.
Thank you,
Rockwood Property Management
********************************************************************************************************
March 16, 2020
Dear Community Members,
At this time, Rockwood Property Management is keeping its regular business hours to ensure continuity of service during this time of uncertainty. Should this change, we will notify you via email and the web.
While our doors remain open, we’re implementing policies to prevent the risk of spreading COVID-19. For the protection of our clients and staff, we ask that you please observe the following:
- We request that payments made in person at our office be placed in the green drop box adjacent to the East door; please do not approach our front desk to remit a payment.
Our office is located at 1421 N Meadowwood Ln Suite 200, Liberty Lake WA.
- Contact us by email to hoa@rockwoodpm.com or by phone 509-321-5921 with questions or concerns.
Thank you for patience and understanding as we continue to place health and safety at the forefront of our thoughts and actions during this time of uncertainty.
In Partnership,
Rockwood Property Management
********************************************************************************************************
March 11, 2020
Trutina Residents,
On March 4 th , 2020, The Washington State Department of Health posted the following:
- Washington State is seeing an increased number of cases of COVID-19. We currently don’t know what the impact will be statewide. Events and public gatherings, such as concerts, festivals, sporting events, and religious gatherings create environments where a virus can spread quickly among event workers, participants, and attendees.
- Depending on the phase of the outbreak in your area, you may need to modify, postpone, or cancel large events.
- Experts are still learning about the range of illness from novel coronavirus. Reported cases have ranged from mild illness (similar to a common cold) to severe pneumonia that requires hospitalization. So far, deaths have been reported mainly in older adults who had other health conditions.
Our residents are part of the population that are at a higher risk so we are taking the following actions to limit risks to our residents, staff members and visitors:
- We are temporarily suspending all community sponsored events, including Wine Down Wednesday, Friday Brunch and Fitness Classes. This will go into effect starting Thursday, March 12th. (For Resident Hosted activities, please check with the host to
find out if those activities will be suspended)
- We will post the following sign at the entrance of The Clubhouse and The Flats Building: If you are visiting Trutina, you will notice signs posted at all of our entrances to deter entry of any visitors who have symptoms of COVID-19 or who have been exposed to people with symptoms, or have traveled to CDC designated Level II and Level III areas, or have been exposed to others who have traveled to these areas. We kindly request that visitors respect these visit limitation requests.
- We have increased the frequency of cleaning our common areas.
- We are placing additional hand sanitizers in the rest rooms, fitness center, and clubhouse.
- We have asked our staff to stay home if they are exhibiting any symptoms of illness.
- We ask residents who are feeling ill to stay at home and not use the clubhouse or community common areas.
We will continue to monitor the recommendations of the Washington State Health Department and make operational modifications as necessary.
In Partnership,
Rockwood Property Management
for Trutina HOA
RE: Landscaping Service Update for Common Areas
Greenleaf Landscaping will be onsite today to schedule the irrigation timers. We are monitoring turf length and working with the mowing crews to schedule in the near future.
As health official guidelines and State mandates change, we're working with your vendors to develop rapid adaptations for continuing loss prevention. Until we're able to return to normal business, our focus and service schedules may change frequently but we will continue to provide updates as they become available.
Thank you for your continued patience.
Rockwood Property Management
******************************************************************************************************.
April 10, 2020
COVID-19 Update RE: Common Area Maintenance
Dear Community Members,
As you know, the COVID-19 pandemic and the State’s response have impacted day-to-day business considerably but we are working hard to ensure basic needs are met in each community. Landscapers and other contractors are temporarily suspended from performing regular maintenance so we’re working closely with your Association’s vendors to monitor and develop maintenance contingencies for various scenarios. Irrigation programming and mowing are among our top priorities due to the recent sunshine. As the situation unfolds, we will continue to take the next indicated step to protect your common areas.
As a reminder, all common area clubhouses, playground equipment, and basketball courts (etc.) are closed per health official guidelines. A notice will be distributed when these facilities become available for use. Residents that suspect a violation of these health official guidelines are encouraged to report the incident to crime check.
We thank you for your continued faith and patience as we all work through these challenges together.
Please feel free to contact our office with questions or concerns.
In Partnership,
Rockwood Property Management
(509) 321-5921
hoa@rockwoodpm.com
********************************************************************************************************
Homeowners,
Due to the National Epidemic and the safety of all community members the Annual meeting held in Spring will be postponed until further notice.
Thank you,
Rockwood Property Management
********************************************************************************************************
March 16, 2020
Dear Community Members,
At this time, Rockwood Property Management is keeping its regular business hours to ensure continuity of service during this time of uncertainty. Should this change, we will notify you via email and the web.
While our doors remain open, we’re implementing policies to prevent the risk of spreading COVID-19. For the protection of our clients and staff, we ask that you please observe the following:
- We request that payments made in person at our office be placed in the green drop box adjacent to the East door; please do not approach our front desk to remit a payment.
Our office is located at 1421 N Meadowwood Ln Suite 200, Liberty Lake WA.
- Contact us by email to hoa@rockwoodpm.com or by phone 509-321-5921 with questions or concerns.
Thank you for patience and understanding as we continue to place health and safety at the forefront of our thoughts and actions during this time of uncertainty.
In Partnership,
Rockwood Property Management
********************************************************************************************************
March 11, 2020
Trutina Residents,
On March 4 th , 2020, The Washington State Department of Health posted the following:
- Washington State is seeing an increased number of cases of COVID-19. We currently don’t know what the impact will be statewide. Events and public gatherings, such as concerts, festivals, sporting events, and religious gatherings create environments where a virus can spread quickly among event workers, participants, and attendees.
- Depending on the phase of the outbreak in your area, you may need to modify, postpone, or cancel large events.
- Experts are still learning about the range of illness from novel coronavirus. Reported cases have ranged from mild illness (similar to a common cold) to severe pneumonia that requires hospitalization. So far, deaths have been reported mainly in older adults who had other health conditions.
Our residents are part of the population that are at a higher risk so we are taking the following actions to limit risks to our residents, staff members and visitors:
- We are temporarily suspending all community sponsored events, including Wine Down Wednesday, Friday Brunch and Fitness Classes. This will go into effect starting Thursday, March 12th. (For Resident Hosted activities, please check with the host to
find out if those activities will be suspended)
- We will post the following sign at the entrance of The Clubhouse and The Flats Building: If you are visiting Trutina, you will notice signs posted at all of our entrances to deter entry of any visitors who have symptoms of COVID-19 or who have been exposed to people with symptoms, or have traveled to CDC designated Level II and Level III areas, or have been exposed to others who have traveled to these areas. We kindly request that visitors respect these visit limitation requests.
- We have increased the frequency of cleaning our common areas.
- We are placing additional hand sanitizers in the rest rooms, fitness center, and clubhouse.
- We have asked our staff to stay home if they are exhibiting any symptoms of illness.
- We ask residents who are feeling ill to stay at home and not use the clubhouse or community common areas.
We will continue to monitor the recommendations of the Washington State Health Department and make operational modifications as necessary.
In Partnership,
Rockwood Property Management
for Trutina HOA